Privacy Policy
Your trust means everything to us. This policy explains, in plain language, what information this website handles and how it is used.
Information You Choose to Share
When you send us a message through the contact form, request booking information, or join our mailing list, we receive the details you type in — such as your name, email address, phone number, and the tour you are interested in. Providing this information is always voluntary, and we never ask for more than we need to serve you well.
Information Collected by Our Service Providers
Like nearly every website, ours is operated on a hosting platform that may use limited essential technology and keep standard technical logs (such as IP addresses and page requests) to deliver pages, maintain security, and keep the site working properly. The typefaces on this site are delivered by Google Fonts, which means your browser requests the font files from Google's servers when a page loads; Google receives your IP address as part of serving that request but sets no cookies through this site. Custom Holidays does not itself place cookies on your device. Your browser may remember small preferences locally — for example, that you have dismissed our privacy notice — and that information never leaves your device.
No Analytics or Advertising Tracking
This website does not use analytics services, advertising cookies, tracking pixels, or social media trackers. We do not track your browsing across other websites.
We Never Sell Your Information
We use the information you share with us only to respond to your inquiries, arrange your travel, and — if you have joined our mailing list — share upcoming tours and travel inspiration. We never sell or rent your personal information to anyone. When you book a tour, we share only the details necessary with the travel suppliers providing your trip (such as hotels, cruise lines, and tour partners).
Keeping Your Information Safe
We take reasonable administrative and technical measures to protect your personal information. Payment details for tours are handled through secure, industry-standard processing.
Your Choices & Questions
You may unsubscribe from our mailing list at any time, and you may contact us to review or update the information we have on file. For any privacy question, call our office at (313) 388-0448 or email info@customholidaysonline.com — a real person will be happy to help.